What does emotional intelligence refer to?

Emotional intelligence refers to the ability to recognize, understand, and manage our own emotions as well as the emotions of others. This capability is critical in various aspects of life, especially in allied health professions, where empathy, communication, and relationship management play a vital role in providing effective care and support to patients.

By being aware of one’s emotions and those of others, an individual can interact more compassionately and respond appropriately in different situations. This skill enhances teamwork, improves conflict resolution, promotes better decision-making, and contributes to a healthier work environment.

In contrast, the options about manipulating others, avoiding emotions, or expressing emotions loudly do not accurately reflect the essence of emotional intelligence. Emotional intelligence emphasizes awareness and management, rather than exploitation, suppression, or exaggerated expression of emotions.